The ease of use. The ability to have files stored in an online location that can be accessed from anywhere. I like how easy it is to share documents with other people. It's easy to use and anyone can learn how to use it very quickly. There are some things that could be improved. For example, you would think that there would be more options when uploading files, but they only have the option to upload one file at a time. This makes it difficult to get multiple files uploaded at once. It's also difficult to send emails through Sharegate desktop because you need to use another program. We're using Sharegate desktop to store our files. It allows us to access them from any computer in the office and outside of the office.