The features that I like best are the ability for me to easily create my own workflows and customizations. It's also very easy to use when you're just starting out with it - no need to spend hours in training! As mentioned above, some things about the product can be improved upon. For example, there isn't an option to add dates after creating your first plan which would have been helpful if we were working off of historical data instead of forecasted figures. We've had success calculating our weekly supply needs by using this software.