Review on Americanflat 7-Piece Gallery Wall Set - Showcases 11x14, 8x10, and 5x7 inch Pictures with Shatter-Resistant Glass. Includes Hanging Hardware. Color: Black by Jana Johnson

This is definitely normal. I bought it to take some photos in the lobby quickly and cheaply. There was no air in the blister filler shipping box so I am fortunate that the frames were not damaged as you can see in other reviews. However, the packaging in the second box was quite tight and included foam dividers that were glued on, so I think that helped. In terms of product quality, this is a very basic bezel with notches along the back edge to hold the image. I've found them to loosen and break over time, so this isn't the best option if you intend to change your photos regularly like I do. The tines are also a little difficult to fold back far enough to allow the pad to easily slide back into place. This was initially frustrating when placing images within frames. I'm okay with simplicity as I want the images to be the center of attention and have a fairly minimal style. There was a slight scuff on the largest frame mat on the front which was annoying but not very noticeable in everyday use. The quality is on par with the cheap IKEA frames I've had in the past. Not great but good. Overall this helps if you need something as a placeholder and don't want to invest in high quality frames. I'll probably keep them to myself and gradually replace them with higher quality frames that I like as I find them, but for now they work as I'd rather watch my photos hang than head towards the perfect set of frames waiting. I will definitely invest in them. something nicer when given as a gift!