The shoe is exactly size 11, but the color is neither gray as described nor brown as can be seen in the photos. It's a much darker brown, with no gray or brown. The inside has a plump foam insole instead of the leather insole in my previous pumps. I'll have to wear them for a while to see how they feel on my feet, I prefer shoes with a flat leather insole. This is what happens when you buy clothes online, the pictures often do not reflect the actual color.