The support from stream data is amazing, they are always quick to respond with questions or help as needed! I have never had problems using this service so far - everything has worked great for me since we started working together more than 2 years ago now!! Highly recommended product/company overall.
We use it mainly in our business partner relationships (which means connecting partners) but also internally at work when building dashboards etc., which gives us access via web browser directly connected without having additional software installed on their computer system.