I like how it helps us organize all our information into one place, which makes managing everything very easy for me to do. It also streamlines my job by automating some processes so I can spend less time in administrative tasks. The software does not provide any customization options, which means there are certain things you cannot change or add yourself. In addition, sometimes there are problems with performance, such as slow response times when using the program during peak hours. We use this application mostly for payroll purposes. As mentioned above, most of what we do requires manual inputting data from spreadsheets. This has been simplified significantly since we started using Encore.