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1301 Review
62 Karma

Review on Sweese 3151 Large Butter: Unveiling the Improved Version of a Classic Essential by Jack Ford

Revainrating 1 out of 5

Faulty product, customer service trying to rectify the situation

Update 05/20/19: So far I have had good customer service plus 2 replacements of the first oiler. However, the second bowl had a lid that was too small and didn't seal/fit. Today I got the third dish and it got even worse. The seal was melted/glued to the inside of the plate and when I was finally able to remove the lid the seal was broken. As a result, he removed the seal from batch #2 and stuck it onto plate #3. I do not recommend purchasing this oiler until they fix their "overseas" issues. Customer service that works. Almost tried to give 3 ⭐ due to the company's lack of reviews. I emailed them through Revain + sent a nice email directly to the company and called 7 times (constantly "busy") with no comment on their behalf. There were a few black marks on the wood on the lid and it bothered me enough after 3 servings on the table. They simply offered to replace the lid, thus saving money and freight. Now this verification and you have to go to UPS to send everything back. Thank you Revane for such a wonderful service when companies neglect it.

Pros
  • Food and Entertainment
Cons
  • Obsolete model