I like how easy it is for our team members to learn new skills through online courses as well as hands-on practice using practical tools such as screen steps! The lack of an option in some countries (such as Italy) to access this service directly from their own country makes me sad because many people are not able to use these services due to geographical location restrictions.
It would be great if there was more choice available around where you can get your learning materials delivered too - but at least we have been provided with options so far.