The staff are very friendly & helpful with any queries or problems I had they were always quick enought answer my emails/phones calls within minutes! There isn't anything that i dislike about this service but if there was then it would have been their customer care team who could be more proactive when dealing wih customers issues which can sometimes take ages before someone gets back too them - just wait longer than expected!! Their services make life so much easier especially during long periods without internet access (which happens often).