We upgraded from a large bin cage to this home for our Syrian hamster. He is loving it. It took 3 of us to put it together but was pretty easy to assemble. The only issue we had was the ledge on one of the shelf a staple at the end of the shelf had missed the wood it was attached to and was sticking out. My husband was able to remove the staple and put a small tack nail in it's place to secure the ledge on that part. Everything else was perfect. The box it arrived in was very large so I was surprised that everything inside was intact as the Walmart delivery person was struggling trying to get it off the truck and up the porch for me. He did a good job being careful. I bought a roll of peel and stick shelf liner to out in the bottoms tray to protect the wood under the bedding and plan on lining the top 2 shelf with it and cutting fleece to lay on top of it so it's soft and warm for the winter. My only criticism is that there is nowhere to attach a water bottle easily. I'm ordering a Wooden water bottle stand as the place where I hung the water bottle makes my hamster nervous and he will only drink out of it from the side because he is scared to get too close to edge of the shelf.
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