I want to contact the manufacturer myself. My issue is with the bracelet and how flimsy they made the connection and bracelet themselves. The tape makes the machine work, without it the product is absolutely useless. Your suggestion is to bend the connector on the connector itself to hold it. It doesn't work as it breaks so easily. And the clip that attaches the armband to your arm falls apart and no longer registers, allowing you to actually use the device. I don't understand why so much effort was put into the machine, but the most important part to turn on the machine doesn't work. I am angry about the quality of the product. They need to send some sort of part that actually holds and secures the part in the car for it to be used. I would also like two replacement straps for free.
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