I like that we are able see what our students/customers did when they were offline as well (as long as there was internet). It also allows us easy communication with them via messaging system or chatbot while not in class time which helps keep up morale amongst staff members! Also great customer service- whenever something goes wrong with their platform it gets fixed right away without hesitation!! Nothing really but would recommend getting more storage space if needed because sometimes things do get deleted unexpectedly due too much data being uploaded at once etc..