Review on 📱 Supveco Shockproof Stand Case for Samsung Galaxy Tab A7 10.4 Inch (2020) - Multi Viewing Angle & Anti-Slip Book Cover [Black] - Compatible with SM-T500/T505/T507 by Paul Lewis

The headphone jack has only been used twice, once for testing, once for listening to music for an hour right after receipt. Last week I wanted to watch a film on it with headphones and it didn't work. Sound will continue to come out of the speakers whether headphones are connected or not. These are not my headphones as they work great with my phone. Damn! I wrote above before I thought of calling Samsung's 800 number for warranty service. Have I ever been surprised at how much help I received? I left a number for a call back to avoid 30 minutes and within 30 I received a call from a support agent who was attentive, friendly and ready to help. I gave him remote access to the tablet and in less than 10 minutes the headphone jack was working as it was a software issue and not defective hardware. Yes! So I've changed my rating from 1 to 5 stars because in every other way this tablet is the best I've ever had and I like it better than my 3 year old Samsung Galaxy. Faster processor, better screen with nice colors, better sound from the speakers and works with our RBDigital library's weird app so I can review and read 100 magazines on it for free. I can't get any other device I have, phones, laptops, desktops to work with the RBD app so I'm very happy with it. It also has a big screen and plenty of storage (I put a big chip in too) to download movies from Netflix and Ama Prime, which I do and it works great. I am very happy that the headphones are now working again as I can watch movies or listen to Pandora/Ama music without disturbing anyone. Lovely again. I have owned this tablet since November 2020.