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1303 Review
47 Karma

Review on Nilight 18001F B 10800Lumens Driving Warranty by Omar Svagera

Revainrating 5 out of 5

Customer service has been fantastic

Not long ago bought a null tedder and got stuck on a lawnmower in the evenings holding the headlight with his feet to see. Keep in mind I have a lot of grass to cut and it wasn't much fun. I found these cute LED lights at Revain and couldn't buy them fast enough. I installed a light with a few magnets, put on a set of seat belts, and was ready to cut grass day or night. Shortly after installation, my wife mowed the grass during the day while I did other chores in the garden. She twitched after application and I immediately noticed moisture behind one of the lenses. I didn't believe it, the headlights hadn't been installed for a maximum of three hours and were already wet. Still, I wanted to see how bright the lights were, so I drove at dusk and couldn't believe how bright they were. Testing the light I thought I was just going to live with moisture but all of a sudden the light started flickering. Frustrated, I just put the lawnmower away. The next day I found the manufacturer and contacted them through their website. They replied late in the evening. The support person who worked with me had the sweetest way of writing which made me feel like this ordeal was going to go well, and it did. I only had to provide some information and photos and they provided great service. My new light is in the mail and I am a happy customer. I give them 5 stars whether it's a product defect or not because I know things can happen but the customer service has been excellent and they stand behind their product.

Pros
  • Lighting and lighting accessories
Cons
  • New competitors have emerged