I really like how easy it is to add products into my website or drop down menus (depending if its an e-commerce site). Also all of their templates are very good looking & professional! There isn't much that i dislike about this software but there may be things out side your control as far hosting goes. It's great product from start till finish!! If anyone wants any help with anything please don’t hesitate contact me we will work together until u get what ever yu need :) We have been able so solve issues in regards tot our online stores inventory management system using copernicas tools. I like that it is easy to use with multiple payment gateways. It has excellent reporting features as well. Their support team was very helpful when we needed help with our integration problems. We do not have any dislikes about this product so far. There are some minor issues which could be easily fixed by their customer service department but overall it's good. This software helps us manage all of our online payments in one place.