I liked that it allowed me to be in touch with my customers through all levels of our organization without having to go back and forth between departments or even offices. The user interface was not intuitive for some users at first but they got used to it quickly enough. It also helps us keep track of inventory throughout out different facilities which is very important when you have multiple locations. Overall we are able to easily manage each location's specific needs within one system instead of using several separate systems (i.e. Excel). We were looking into other solutions before making this decision however there really wasn't anything else available that could do what ProAlpha can! Inventory tracking has been simplified because now everything related to stock will sync up together. This allows managers across all stores/facilities to see where items need restocking as well as how much supply left over after an order comes in. For example if someone orders 10 units then only 1 unit.