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Switzerland, Bern
1 Level
707 Review
33 Karma

Review on Vlasy by Josh Cox

Revainrating 3 out of 5

Experience with the Vlasy Online Store That Was Not Satisfactory

My experience with haircare products has progressed to the point where I have high expectations for the Vlasy online store after reading their description. My interaction with the business, on the other hand, was less than satisfying. In spite of the fact that Vlasy promotes itself as the "ultimate shopping destination for haircare enthusiasts," the assortment of products that it sells is significantly smaller when compared to that of competing online retailers. Although they carry items from some well-known companies, their selection does not have the breadth of options that one would anticipate from a retailer that targets customers interested in hair care products. In addition, the quality of their products does not live up to the standards they assert they have set. My hair was left feeling dry and brittle after I used a shampoo from Vlasy that purported to be organic and free of harmful chemicals; however, it contained those very ingredients. I was very dissatisfied with the outcome, which was particularly surprising considering the high cost that I had to pay for the product. In addition to that, Vlasy's customer support had a lot of room for improvement. Their staff did not address my concerns in a timely manner, and it took a very long time for me to get a response to the questions that I had asked. I was annoyed by the lack of transparency and communication, which gave me the impression that they did not respect my business as a customer. This led to my frustration. In conclusion, my experience with the Vlasy online business was one that left me feeling let down. Because of their limited selection, low quality, and unresponsive customer service, the company's claims that they are the best place to purchase for people who are passionate about haircare were not justified. As an experienced user, I do not recommend Vlasy to other people and instead advise them to look into other online stores that provide a better selection of products and superior service to customers.

Pros
  • Safe payment methods
Cons
  • It is hard to say