Review on 📱 ESR Metal Kickstand Case for iPhone 12 Pro Max 6.7-Inch – Patented Two-Way Stand, Reinforced Drop Protection, Soft & Flexible Back – Translucent Black by Eric Timbeross

UPDATE: After I left this review, ESR customer service took it upon themselves to contact me with advice on how to fix charging-related issues (they said to make sure the metal of the housing is not damaged). . Do not touch the charger as this may interfere) and offer a full refund or replacement, at my option and no request to return the original case I received. What's more impressive is that they tried twice - their first email got caught by my spam filter and they sent an additional message because I didn't reply to the first one. If you are having trouble with your charger, try adjusting its position on the charger. I had no intention of returning it as it's not a bad case although it didn't quite live up to my expectations; It offers protection with a precise fit on the phone and the kickstand works very well in landscape/landscape mode. Proactive and excellent customer service guarantees another star as this is a risk-free purchase and the case could be perfect for your usage and charging habits. Therefore I have changed my rating for this product. It looks good and seems to protect the phone well enough. It has good texture to keep the phone from slipping. But the kickstand doesn't work in portrait mode and it thickens the rest of the case so it doesn't charge wirelessly from my large, flat charger. I think it would probably be ok if your charger was one of the smallest ones that you balance your phone on where it only covers the middle of the phone but mine is a big flat space (a bit bigger than this phone) and it supports it doesn't work enough. I don't fret so much about these issues to return it but I will definitely not buy this case again if it starts to turn yellow etc because these two points are the reason why I choose this case over other similar cases preferred. If the stand worked in both orientations, I could live with the charging issue, but without it, it would be harder for me to FaceTime people, leave my hands free to type, or do other crafts. what I often have to do.