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1 Level
1321 Review
45 Karma

Review on IPsonar by Jake Pavelko

Revainrating 5 out of 5

Great tool and excellent customer service

I like that it shows you where your issues are in terms or latency for example; this is very helpful to find out what areas need attention asap! The interface could be improved with more options available (ease-of use). It's not free but its worth every penny if used properly - make sure they have good support before purchasing otherwise there will always come problems later down stream!! We were using our own VPN which was causing increased latencies when compared against other sites we had access too via public wifi/3G etc.. This has been fixed by ip sonars solution allowing us greater control over those environments without having any impact from their side at all.

img 1 attached to IPsonar review by Jake Pavelko

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Pros
  • Able staff who look after customers well both internally within ITIL framework management system approach AND externally through customer care / technical helpdesk
Cons
  • So-so