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Malawi, Lilongwe
1 Level
709 Review
49 Karma

Review on LETINE by Pete Martin

Revainrating 3 out of 5

Review of the LETINE online store: Poor Customer Service and Product Quality

As an internet shopper, I'm constantly looking for fresh shops to check out. However, my most recent interaction with LETINE left me feeling let down and aggravated. They might provide state-of-the-art home solutions, but there are a few things that make them different from their rivals in a bad way. First of all, LETINE has poor customer service. When I tried to contact their customer service department with a question regarding a product I was interested in, I received unhelpful and tardy responses. I was reluctant to buy because it takes a few days to receive a response. Second, LETINE's products don't meet industry standards for quality. When I ordered a set of ornamental vases, they were not well wrapped and arrived broken. Based on the product description and pictures on their website, I had high expectations for the vases, but they were fragile and not at all what I received. The website for LETINE is also not user-friendly. It was challenging to navigate, and the product descriptions frequently lacked key information. Making wise purchases became difficult as a result of this. Overall, I had a bad experience with LETINE, thus I can't suggest them to anyone. Their website is challenging to use, their products are of poor quality, and their customer support is weak. While they might provide cutting-edge home solutions, there are other internet shops that provide superior goods and services.

Pros
  • Website that is easy to navigate and provides in-depth information about its offerings.
Cons
  • limited alternatives for delivery internationally.