I like that this software is easy for anyone in any department of an organization or bank can use it without having much training required! It's not as flexible with customization options which would be nice but overall its very user friendly once you get used too all features available within.
There are some functions where there could have been more customizations made such us being able to add our own fields etc.. We're solving issues around money laundering detection using data analysis so we need something simple yet powerful at same time because most people don't understand how complex these programs really work hence they tend tto think what if i do X then Y will happen? This program solves those problems since everything has already done before hand just plugging into your system via API makes things easier than ever!!