I have to say I am VERY disappointed with the top quality Philips Sonicare toothbrushes. My old Sonicare Essence and older models each lasted over 5 years. Each of them continued to work, but I decided to improve them as I didn't like how water would pool in the space between the head and the base. The new ones didn't have this problem. A few years ago I bought a high-quality Flexcare Sonicare toothbrush. I love it. However, this thing died a few months later. I remember contacting support but they said I had to pay to ship it which was a hassle. I decided against it and simply reordered the Essence model. After 3-4 years I decided to upgrade. This time I bought this Healthy White model because I thought by then Sonicare would have improved their technology. I made this purchase in May 2017. I finally opened it up and used it in July 2017. Performance and everything great. However, it is now June 2018 and he has passed away. I don't overuse my toothbrush. I AM SO CRAZY. I will not be buying any more products from the Sonicare range as it seems the more money you spend the shorter the lifespan of their products. It does not charge and is now a normal manual toothbrush. I still have my brush heads so I will be using my now manual Sonicare toothbrush. I have to say that there were two things in my life I couldn't live without (besides the essentials) and that WAS the internet and my Sonicare toothbrush. You better think I'll jump on the Oral B bandwagon. Goodbye, Felicia. You were a cheap product in a beautiful wolfskin with a high price tag.
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