The simplicity of managing my entire organization from one system, with no manual handling required! This has been such great asset to me as I can now manage orders for multiple locations without having any help or other staff members at each location who would be capable enought o use excel etc!! There's nothing i dislike about it so far but maybe there could have more options like color customization available when printing labels (which makes life easy). And also adding customer details should not require too much effort since this already integrated into our ERP solution - which will make things easier even further down the line if they want us customize something specific later on their end.