Review on 🧵 Quilter's Pressing Pad Mat - 18"x12" 100% Wool for Professional Ironing | Portable Quilting Heat Press Pad for Travel, Camping & College | Top Craft, Sewing & Embroidery Ironing Pad by Summer Hendricks

If I could give this company 10 stars, I would. They have amazing customer support! I ordered from them and got a pretty smelly rug; However, I believe the problem was isolated with the first checkmate and that Torising was glad to know about it and aimed to fix it so it doesn't happen again. Torising quickly replaced my rug with what I expected: a beautiful, clean, dense wool rug that, as expected, had just the faintest odor of natural wool. This is a wonderful rug! It's a bit thicker than most - 0.6 inches - so it's a lot nicer. I am grateful to them for their prompt attention and willingness to meet customer needs. You could train other companies on customer service!