Without Cherry in customer service and their willingness to support this product it would have received two stars instead of three. She sent me replacement packs twice when these bulbs blew out prematurely, but they never lasted. I liked the color and brightness, but they lasted for weeks to months under the pendant light over the kitchen sink (the lamp is surrounded by a glass cover). I leave this bulb on almost 24/7, but by comparison the halogen bulb I bought to replace lasted about two years. LEDs should last longer. I think they would always send me replacements which is great but replacing this bulb is time consuming. I don't want to do this every few months. When my spare bulbs run out, I just try my luck with a different brand.
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