Issued a return on the same day that they were brought (September 17). When making a return, no reasons for refusing to return were sent to me in response to the application. I sent photos, explained the reason for the return (the ears hurt a lot). The seller has headphones from September 20-21 in the status "The seller is checking the goods." From September 29 to today, I have been actively writing to support to find out what is happening. In support, each time they answered me "you will be contacted by phone or by mail: and they will inform you about the product and subsequent actions." . Nobody contacted me. Once they answered me: "Reason for refusal: the product is fully functional, the headphones were in operation.". I remind you that the return is issued on the same day. The seller had it in less than 7 days after purchase. Well, let's say I accepted the reason for the refusal. Are they going to return the product to me? Well, in general, as I understand it, I should have, after all, returned the money. Seller: DON-TELEFON
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