The ease of use for inspection and the report creation. I'm not sure that there is anything to dislike. The software seems like a good choice for a small business looking for a low cost, easy to use inspection software. We needed a better way to organize the inspections that we do on a weekly, monthly, and yearly basis. This software allows us to keep track of all our inspections and to create reports from them. We also used the software for report generation. I like the way the forms can be customized easily. It also has the ability to send the reports and invoice to the customer. The speed of sending invoices and reports is also good. I would like the product to be more widely used. There should be more training on the product. I have used this product in my day to day job. It is very helpful and efficient. It is also a very good system of communication between the customer and the company.