Review on StatusHub by Charles Salgado
Very easy to use incident management tool for communicating incidents
I like how easy it was to set up, configure in my organization's environment with our own branding as well! It also had some really nice features such as being able to upload images or videos of an incident which makes for good documentation during investigations when there are no other records available from outside sources. The platform has been used by over 3100 companies globally including large Fortune 500 organizations who use this product daily to communicate status updates and resolve incidents. While we love its ease-of-use and ability to update quickly via API, sometimes their support team can be slow at responding (especially if ticketing system isn't working). We've found great success using Status Hub to track service interruptions, provide real time notifications and alerts to customers/internal teams about outages etc.
- Easy integration into any software that uses REST APIs.
- Ability integrate custom widgets within your application ecommerce store front? Yes please!! Need more widget options!!!:)
- Ticketer not always works properly
- Support response is kind'a laggy
