I love that it is very easy to create an interactive chat bot, as well! The platform itself has been around for quite some time now so you know what works best with this service - great customer support team (I've never once had any issues), wonderful design options/features available out-of box or via drag & drop tools etc., ability add multiple pages within one account if needed; also they are currently working towards adding more features like integration into Slack / Teams channels where users will have access from both sides i would say?