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Israel, Jerusalem
1 Level
702 Review
46 Karma

Review on GLAMIX by Russ Freeman

Revainrating 1 out of 5

The GLAMIX Online Store Left Me Disappointed

I was eager to peruse the GLAMIX web shop because I like to keep up with the most recent style developments. Unfortunately, my interactions with this firm were not positive. To begin, the website's aesthetic appeal is deceptive; it's not particularly easy to navigate. It's not easy to find what you're looking for, and the search feature has some bugs. Even when I did find something I liked, I couldn't decide what size to purchase because of the inconsistent sizing. However, I was most dissatisfied with the arrival of my purchase. The garments were poorly constructed and did not resemble the web images at all. These were obviously not meant to be worn on a daily basis, as they were extremely unpleasant. Furthermore, the jewelry was poorly manufactured and quickly became unusable. I called customer support to express my dissatisfaction and ask for a refund, but they were rude and unhelpful. They were obviously more concerned with collecting payment than with making sure I was happy with the service. My time spent shopping at the GLAMIX web store was, on the whole, disappointing. Their trendy and low-priced clothing choices aren't worth the trouble of dealing with their poor quality and unresponsive customer service. If you're searching for fashionable, high-quality apparel and accessories, I suggest looking elsewhere.

Pros
  • Excellent, knowledgeable, and welcoming client service.
Cons
  • Refunds and returns can be challenging.