The best thing about key metric software that I like most was to be able not only see how much storage we have but also where it's all going! It has helped us manage our data so well for when things do go wrong with backups or file transfers etc. Nothing really as such just would say get this if you want your business backed by an uptime guarantee from them they are very reliable in what they offer which makes me feel confident using their services again. We use KMS because its easy enought for everyone involved even my parents who don't know anything technical at least now understand whats happening without having too many questions asked back and forth between myself and other employees/customers regarding backup procedures ect.