It's very efficient and can adapt quickly when needed it works well within Salesforce which has been great especially since we are using the same platform as our CRM system. I wish there was more options available at this time but overall good product. There really isn't anything i dislike about connect point z so far. If you're looking for a new way to do things in order management then try out Connect Point Z. Their customer service team will help if any issues arise. We have had no problems thus far and everyone from CPZ has always been super helpful. They've helped us set up some automated processes that save us tons of time each day.