Header banner
Revain logoHome Page
Brandon Henry photo
United States of America, Billings
1 Level
718 Review
38 Karma

Review on 🚚 Black Oak 20-Inch Dual Row LED Light Bar - Combo, Spot and Flood Optics - Waterproof Off-road Lighting for Trucks, Jeep, ATV, UTV, Boats – Pro Series 2.0 by Brandon Henry

Revainrating 1 out of 5

Overpriced, advertised and terrible "guarantee " policy with equally terrible customer service.

DO NOT waste your money on their product. You can get the same quality from these cheap Chinese brands without the expense and headache of a "non" Black Oaks customer service. I bought two of their lightbars (40" and 20") and within two months both had a lot of condensation inside the case. When I spoke to customer service they told me that I had to return the lightbars AT YOUR EXPENSE even though I spent $1,000 on a product that didn't live up to the hype. They told me that "if" they found it faulty they would send me a replacement or fix the ones that were returned. I thought they were two months old, why should I spend an extra $50 to return your defective product? Needless to say, I wouldn't give them a dime hoping they would do the right thing. In addition, the 40-incher stopped working within 5 months. Only half lights up or turns on and off randomly. last thought Overpriced, advertised and terrible "guarantee" policy with equally terrible customer service. waste product.

Pros
  • Great for a small home
Cons
  • Definitely bad product