The ease of use especially for those with little accounting experience is great! I love that it allows me as an admin assistant access from anywhere in my office without having to go into our main system which makes things so much easier when i need help or just want someone else's input. It can be slow at times but we're working through this issue currently by adding some caching features. We've been able to streamline administration tasks while still keeping up with all payroll requirements (including W2s).