I like about this software was able to make reports within minutes as it's easy for my colleagues to use. Easy to customize report as well. It's an excellent tool if you're looking for one that allows you to have control over your process. One thing i dislike is the subscription model which we might need to cancel at anytime. Other than that everything works just fine so far. This product helps us to track data and get accurate results from them at once time thus saving me a lot of work. I like the best how it integrates with other 3rd party software. Also how easy it is to use from multiple locations. I don't like that sometimes there are errors but we have been told that this will fix itself soon. We are solving problems by bringing all our information together into one platform. This helps us avoid mistakes when sending to FDA/CE for approval.