I love how easy to use it is for our team members who are not tech savvy at all! It also has so many features that you can customize as per your need/requirement (you have tons of options). Sometimes when we try something new or different in one area then its very difficult to find out where exactly did this error occur from? That's why i would say there should be some training videos available which will help them understand what each option does after they click next few times :) Really good tool if used properly with proper understanding about various fields helps me manage my day-to-day work efficiently without any issues faced by other tools before!