DOZAWA was the source of my worst nightmare. I was unsatisfied with the performance of the tools I ordered. The equipment was poorly built and did not perform as expected. The customer support rep I contacted was unpleasant and unable to resolve my issue. The agent treated my problems with contempt and provided me with no answers. It was a hassle, and I wouldn't suggest DOZAWA to anyone searching for good equipment. Don't bother, just go somewhere else.