I like how easy it is to use! It's very intuitive - if there are any issues they will be addressed quickly by customer service (which also happens to have some of best people in our industry).
The ability to create courses so easily makes this software indispensable!! There isn't anything we dislike about Accord as far as functionality goes; everything works great. If you want an easy-to-use platform for creating eLearning content then look no further than Accord. We've been able to deliver high quality trainings across many different internal applications without having to worry too much about costs/resources required when building out new modules.