I love all aspects about this product, from its ease to use right down it's price point which is very reasonable for small businesses like mine! There are not many other products out there that offer such great value with so much power behind them at an affordable cost compared even against larger competitors in their fields (such has Microsoft Office 365). The customer support team could be more proactive but they're getting better every day - we've had no issues since our implementation last year despite having made several changes/tweaks throughout development without any problems whatsoever up until now when suddenly one morning everything just went wrong overnight after weeks or months working fine before then? Not sure what happened exactly here unfortunately though because nothing was changed by us recently except maybe some minor updates during testing phases etc., however if you have been experiencing similar things please do get back into contact via chat /.