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United States of America, Scottsdale
1 Level
712 Review
47 Karma

Review on RVLock by Brandon Teitel

Revainrating 2 out of 5

Products and Customer Service from RVLock fell short of my expectations.

I was eager to buy anti-theft locking devices from RVLock as an international customer because of their status as a top supplier of high-quality automotive accessories. My interactions with their merchandise and customer care, however, were generally disappointing. Despite being promoted as such on their website, the locking devices I received were incompatible with my car. They were unresponsive and unhelpful when I asked for help from their customer care department. Dealing with the linguistic barrier and the lack of communication was frustrating, which only made me more dissatisfied. The return procedure took just as long and was similarly challenging. I had a bad overall opinion of RVLock after my interaction with them. I am unable to endorse their goods or services to anyone searching for dependable and effective automotive accessories because I am an international client.

Pros
  • The products come with detailed directions.
Cons
  • Sometimes unresponsive customer support.