I like how simple this software is to use! It's not too complicated or hard for me as an average user (I am new at using computers). Also you can do everything with just one click - that really speeds up my work flow when sending emails out quickly. The only downside of this product so far has been its price point. If your looking into purchasing something similar, definitely take time to check each features thoroughly before buying because there are some cheaper alternatives but they don't have nearly as many tools included. Using Kerios connect helps keep track of our team members' workloads and ensures we're always meeting deadlines. I like that its simple to use as well since i can access my emails from anywhere with ease! The only thing is sometimes when you are sending an attachment your connection fails but if u refresh ur browser everything's fine again so no big deal there :) Great product just wish they would fix some of their bugs because this wasnt working for me at first then after refreshing browsers or reloading pages etc..it works great now!!