My expectations for LAOLASI's online business were quite high, but the reality of the situation was much worse than I had anticipated. The products that were sent to me were of poor quality, and they did not measure up to the standards that I had set for them. In addition, the sizing was all over the place, so I ended up having to send back several things. My irritation was compounded by the fact that the customer service representatives were ineffective and took a long time to respond to my questions. I had a hard time navigating the website, and it was difficult for me to locate the information that I was seeking. Even though the company offers free shipping, this does not make up for the fact that both the products and the service are of a low standard. In general, LAOLASI is not a retailer that I would recommend to anyone searching for high-quality fashion products. There are other, superior choices that can be found online.