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Germany, Berlin
1 Level
679 Review
41 Karma

Review on LAOLASI by Kenneth Harris

Revainrating 1 out of 5

I am very dissatisfied with LAOLASI because their products and service are of such poor quality.

My expectations for LAOLASI's online business were quite high, but the reality of the situation was much worse than I had anticipated. The products that were sent to me were of poor quality, and they did not measure up to the standards that I had set for them. In addition, the sizing was all over the place, so I ended up having to send back several things. My irritation was compounded by the fact that the customer service representatives were ineffective and took a long time to respond to my questions. I had a hard time navigating the website, and it was difficult for me to locate the information that I was seeking. Even though the company offers free shipping, this does not make up for the fact that both the products and the service are of a low standard. In general, LAOLASI is not a retailer that I would recommend to anyone searching for high-quality fashion products. There are other, superior choices that can be found online.

Pros
  • Quick and useful responses to questions from customers.
Cons
  • There is no physical location to test things on before buying.