I bought this item because I have heavy knee loads. This condition was very painful. I found the shiatsu neck and shoulder massager very painful even on the lowest settings. I can't imagine anyone being able to withstand the intense pressure of kneading you. I have osteoporosis and I believe long term or first time use may cause a fracture. I hope you at least add a message warning people with problems to educate themselves and possibly consult a doctor before using. So, I've got a new Shiatsu massager in a nice bag that I can't use. debbikline59@gmail.com
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