It happened TWICE! I ordered a box of these candles and they came in a plastic bag, not a box. The candle box will fall apart in the plastic bag, and the candles will fall into the bag and break during transportation. First I notified Revane. The candles were sent back (had to send back the broken ones). Unfortunately they did the same - sent the box in a plastic bag, the box fell apart and the candles were broken. I won't be ordering them again as they can't seem to figure out that during the plastic bag shipping process the box doesn't hold up and the contents arrive broken!
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