I like that it's easy for multiple people in my office (20+ ppl) to use at once without causing collisions or confusion. We also used this software when we had an old version of our main web app which was very clunky with so many users using it simultaneously. It would be nice if there were more options/features available within open spaces as well as any mobile apps out their currently do not have all features that are present online. This solved issues between 2 teams working together remotely during off hours but sometimes it can get confusing because everything isn't always visible from your current screen unless its specifically brought up by someone else viewing it through another tool.