I like that it is easy to use as well as customize depending on your needs. Also, their support team are very helpful! They also have great tutorials available online which makes things much easier when you're new to them. Their price point can be expensive sometimes so make sure they fit in with what you need before signing up because of this there will probably not be too many clients who want to pay more than $500-1000 per month if at all unless its something really specific or unique. We needed an agency to help us build our website since we didn't know how but were able to get advice from their staff about where to go next.