I recently got the chance to shop on Habanerofire's website, however I regrettably had a less than amazing experience. I was eager to look over their assortment of gourmet foods and kitchen products because I enjoy cooking and trying new ingredients. However, when I looked over their selections, my exhilaration gradually gave way to disappointment. Although they provided a respectable assortment of products, many of them were much more expensive than comparable things at other internet retailers. I began to wonder if it was worthwhile to pay such a premium for goods that weren't very remarkable or one-of-a-kind. I was hesitant, but I chose to get a couple things that I couldn't find anywhere else. However, I experienced yet another letdown when my order was delivered. Two of the goods were of substantially worse quality than I had anticipated based on the product description, and one was past its expiration date. I was frustrated and dismissive when I contacted Habanerofire's customer support to voice my issues and ask for a refund or replacement. Even contacting a representative required several tries, and when I did, they were unhelpful and condescending. Overall, Habanerofire was a terrible and irritating experience for me. Although they may offer a respectable range of goods, their customer service is poor, and their pricing and product quality are inconsistent. Because of this, I am unable to suggest this online store to others, and I will instead be doing my business with another company in the future.