I used to use 400 which suits my dark hair perfectly but I wanted to lighten the shade. I saw some bad reviews about the 500 and gave it a try anyway. It dyed my hair a shade lighter where it wasn't gray and didn't cover the gray AT ALL! What a big disappointment. The bad reviews were true. This is very bad. Now I have an extra box because I can't return it. Garnier needs to fix the BC 400 formula that always came out so beautiful and covered all my gray hair without ever fading.
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