The handset itself works well, the "earbud" is comfortable. The problem is in the ear loop, it's too small. BUT THERE IS AN EASY SOLUTION TO CHANGE THE EAR LOOP SIZE! See attached photos - simply hold and bend the earhook in the freshly boiled water (pull it out further than you would like to get the final shape), then remove it from the water while you press the still holding the new mold with your fingers/pliers and hold this mold until it cools to room temperature. After cooling, the earhook will permanently retain its new shape. You may have to try a few times to find the "right" fit, but now I can wear it all day with no problems.
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