The ease in which you can organize your inventory as well as being able to easily access that information from anywhere via smartphone or computer has been amazing! I would say there could be some improvements made regarding customization but this isn't something they are doing currently so we're not sure if/when changes will occur - however, no complaints here at all!! We've seen an increase in our sales by almost double since implementing farmersweb into our operation because now customers have options when looking up local products (we used to only show ones within driving distance).